Before Emailing Us
Our policies are as follows:
- WE SHIP ONLY TO ADDRESSES WITHIN THE UNITED STATES
- We will not email picutres of molds to individuals. If you want
to see pictures of molds that say 'no picture', first of all, if you
are looking at the mold listing using the Mold Search option, click
on the link to the mold on the left of the listing. That will take you
to the mold company listing that shows all the molds for that company.
Once you are on a mold company listing page, look at the orange section
that is at the beginning of the mold listing. If within that orange
box it says "more pictures may be found at..." and it gives
the mold manufacturer's link, go to their link to find a picture of
the mold. If it does not say that, then email us the mold manufacturer
and mold number and we will try to find a picture of the mold and post
in on our web site. We will then email you when it is posted. You can
request pictures of up to 3 molds.
- We will not try to match a picture you email us with specific molds
- We will not try to find a mold matching a description you give
- To find a particular mold, use our comprehensive mold search above.
Use a simple word for the best search results. Using two or more key
words at the same time will require the search to find those exact words
and may miss the mold you are looking for because the description is
- Be sure that your question has to do with specific items we have
for sale and are listed on our web site. If you are looking for a particular
mold, kiln, ceramic supply or literature and it is not listed on our
web site, we do not have it.
- We do not publish a catalog of what we offer for sale. Everything
we sell is listed on our web site. Mold catalogs and ceramic books are
available for sale on our Books/Catalogs page.
Mold Shipping Information
DELIVERY TIME OF MOLDS IS BETWEEN 3 AND 6 WEEKS.. The mold is
made when you place your order. Mold companies usually do not stock molds
on their shelves anymore unless the number of molds they carry is less
than 500. Asking us to speed up your order is totally futile, because
we have no control over the mold production schedule of the company that
is making the mold and most companies do not like poeple cutting in line
ahead of other people who are just as anxiously awaiting the shipping
of their molds.
Mold Shipping Costs. On every mold page, at the bottom of the page
is a table showing how we calculate the estimated shipping. Please read more
about that HERE
For more information on how to make ceramic items,
see Overview of Ceramic Methods from
Start to Finish
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